Privacy Policy
01General Provisions
This Privacy Policy (hereinafter — the "Policy") defines the procedure for processing and protecting personal data of users of the website armlpg.com (hereinafter — the "Website"), owned by ArmLpg (hereinafter — the "Company", "we").
By using the Website and providing your data through contact forms, the user (hereinafter — the "User", "you") confirms their acceptance of this Policy. If you do not agree with the terms — please do not use the Website and do not share your data with us.
The Company reserves the right to amend this Policy. The current version is always available on this page.
02Data We Collect
When you interact with the Website, we may collect the following categories of data:
- Contact data — name, company name, email address, phone number, provided when filling out the contact form;
- Inquiry content — information about the delivery volume of interest, route, and other details provided in free-form fields;
- Technical data — IP address, browser type and version, operating system, pages visited, date and time of access;
- Cookie data — information collected through web analytics technologies (see Section 7).
We do not collect special categories of personal data (health information, religious beliefs, political views, etc.) and do not request such data through the Website forms.
03Purposes of Processing
Personal data is processed exclusively for the following purposes:
- processing inquiries and requests submitted through contact forms;
- preparing commercial proposals and communicating with potential partners and clients;
- providing information about delivery terms, logistics, and cooperation;
- improving the Website, analyzing traffic and user experience;
- fulfilling obligations arising from contractual relationships (upon conclusion of an agreement).
We do not use personal data for purposes not specified in this Policy without obtaining separate User consent.
04Legal Basis for Processing
Personal data is processed on the following legal grounds:
- User consent — provided when filling out and submitting a contact form on the Website;
- contractual necessity — when data is processed to prepare or execute a supply agreement;
- legitimate interests of the Company — in ensuring the operation and security of the Website, as well as analysis of Website usage.
05Sharing Data with Third Parties
The Company does not sell or transfer Users' personal data to third parties for marketing purposes.
Data may be shared with third parties only in the following cases:
- to contractors and partners engaged by the Company directly involved in fulfilling an inquiry (e.g., logistics and customs operators) — to the extent necessary to provide the service;
- to technical service providers (hosting, analytics, email) — to ensure the Website operates properly;
- to government authorities — upon official request and in accordance with applicable law.
In all cases, third parties are required to ensure an adequate level of protection for the data transferred to them.
06Data Storage and Security
The Company takes reasonable organizational and technical measures to protect personal data from unauthorized access, modification, disclosure, or destruction, including encryption of data transmission (HTTPS), access restrictions, and regular audits of storage systems.
Despite the measures taken, no method of internet data transmission or electronic storage can be guaranteed to be 100% secure. The Company shall not be liable for damages arising from unauthorized access by third parties despite reasonable security measures.
07Cookies
The Website may use cookies and similar technologies to ensure proper operation, remember user preferences, and analyze traffic using web analytics services.
You may disable cookies in your browser settings. Please note that disabling cookies may affect the functionality of certain sections of the Website.
08Data Subject Rights
With respect to their personal data, the User has the right to:
- request information about what data the Company processes about them;
- request correction of inaccurate or incomplete data;
- withdraw previously given consent to data processing;
- request deletion of their personal data if there are no legal grounds for further storage;
- object to data processing for certain purposes (e.g., for mailing lists).
To exercise these rights, the User may send a request to the email address specified in the "Contacts" section. Requests will be processed within a reasonable period not exceeding 30 calendar days.
09Retention Periods
Personal data is retained for as long as necessary to achieve the processing purposes set out in Section 3, as well as for as long as required by applicable law (e.g., for accounting and tax purposes upon conclusion of a contract).
Data submitted via the contact form that did not result in a contract being concluded will be retained for no more than 24 months from the date of receipt, after which it will be deleted or anonymized.
10Policy Changes
The Company reserves the right to amend this Policy at any time. The new version takes effect upon publication on the Website, unless otherwise specified. We recommend periodically reviewing the current version of this document.
11Contacts
For all questions related to personal data processing and this Policy, you may contact us:
- Email: info@armlpg.com
- Phone: +374 55 153055
- Address: 4/6 Pap Tagavor St., Yerevan 0010, Armenia